Frequently Asked Questions

How do you choose your products?
We hand pick every item you see on our website.  Ingredients and performance are equally important to us and we choose products that get the job done right with the cleanest ingredient list possible.  You'll find that most of our products score within the 0-2 range on EWG Skindeep.  We like 0's the best!

Do you offer samples?
We offer paid samples of foundations and scents whenever possible so you can color match or determine whether you like a scent before purchasing.

Do you offer free shipping? 
Yes, we do! Shipping is on us if you live within the contiguous United States and your order total is greater than $50.

When will my order arrive?
Most orders ship within 1-2 business days, Monday through Friday, and are typically in transit for 1-3 days.

Soaring Heart products are handmade to order so these shipments will take a bit longer. Packages are shipped directly from their Seattle location and usually take 5 to 10 days to arrive after they are built. Pillows and other small items are built within one and half weeks. Mattresses and custom orders take 2 to 3 weeks to build. Your order will arrive in one shipment based on the timeline of the product that takes longest to make. If you need a your order or a portion of your order earlier, email us and we'll try our best to make it happen!

Do you offer international shipping?
We do not currently ship outside the United States.

What's your return policy?
As long as a product is unopened, you have two return options to choose from. We are happy to offer a full refund, less any applicable discounts and shipping OR we are happy to send you a return label (we'll pay the return shipping) and store credit in the amount of the purchase price. Just email us within one week of your purchase at and we will get it all sorted out!

Can I recommend products or lines that I love?
Absolutely!  We are still growing our non-toxic routine here at aware house and greatly value your input. Send us your ideas! We hope to become your one-stop shop to satisfy all your mindful living needs.